Grievance Officer
How to raise a grievance under the IT Rules, and what happens within 24 hours and 15 days.
Version 0.3-draft · Published 2026-10-01 · Draft until counsel signs.
Raise a grievance
Use the grievance form in the app from any screen, or write to the officer below. Every grievance is acknowledged within 24 hours and resolved within 15 days.
What to include
The handle or link concerned, what happened, and what you ask for. Never send identity documents; we do not keep them.
Role: Grievance Officer
Grievance Officer
Postal address: To be provided (DL-47)
Email: grievance@jalwatara.com
Every grievance is acknowledged within 24 hours.
Raise a grievance